Meta has issued an apology after Instagram Reels was flooded with graphic and disturbing content, sparking outrage among users. The company acknowledged the issue, citing a technical glitch in its content moderation system that allowed inappropriate videos to bypass filters and appear in users’ feeds.
Users across multiple regions reported an unusual surge in violent, explicit, and distressing videos on their Reels feed. Many took to social media to express frustration, with some calling for stricter content controls and transparency from Meta.
A Meta spokesperson assured users that the issue has been addressed, and additional measures are being implemented to prevent similar incidents in the future. “We sincerely regret this error and are working to ensure a safer and more enjoyable experience for our community,” the statement read.
Despite the apology, concerns remain over Instagram’s ability to effectively moderate content, especially as AI-driven recommendations play a larger role in curating user feeds.